|
First of all, Did you try phoning or faxing the merchant in question? Maybe your emails have gone into their spam bucket. Giving the option to resolve this in a friendly manner might work to your benefit. e.g. Something for free due to the mixup.
If that doesn't work, you can file a dispute with PayPal (check the time limit on this):
Go into your PayPal account.
You should be on the My Account tab.
To the right is Resolution Center.
Mouse over that menu item and there is a link to some tutorials. One of the tutorials is about disputing a purchase.
|