I'm attempting to assist a potential web client in regaining control of his site. The client is very tech-unsavvy and had his site built by a friend who left the area some time ago. The client has no way to contact his 'webmaster' and doesn't know the user name or password for his account. Apparently, his friend answered all of the security questions using his own answers and didn't let the site owner know what they were.
A 'whois' search reveals that his registrar is MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE (
http://www.melbourneit.com). Since his DNS servers are set to yns1.yahoo.com and yns2.yahoo.com, I'm assuming that his site was hosted at yahoo.com. (His hosting has probably expired since his site is currently inaccessible.)
Does anyone have any tips as to how to proceed on this? Yahoo's security procedures seem to be impossible to get through without the proper magical incantations.