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Old 07-09-2009, 12:44 PM   #5 (permalink)
Bob Barr
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Join Date: 05-17-08
Location: Morgan Hill, California
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Quote:
Originally Posted by htmlbasictutor View Post
Ok, have him try this and see if he can get back into his Yahoo! email account.

1. Go to http://www.yahoo.com/
2. Top right under the search box is a link for signing in, click it.
3. On the right is a sign in box. Under that there is a link "I can't access my account", click it.
4. You are taken to a wizard to help you recover your password info.

You are going to have to solve this problem first as you stated that in the WHOIS records this is the contact email for the domain.
Good point. Getting access to his Yahoo email account first seems to be the best course of action.

The site owner hasn't used his Yahoo account for years and can't even say for sure that he set up the account rather than his "webmaster". I'll be getting together with him later today to see if we can gain access to the email account.

I checked the registrar's site and it turns out that Yahoo is their reseller for domain registrations. Back to square one on the domain access situation.
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