Hello,
I was wondering how this went. Were you able to resolved the issue? These kinds of situations are a stinker and can be a pain but usually there is a resolution at some point. Please inform us so we all know for the future 
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Jeremy Miller
Account Executive
SingleHop, Inc.
Phone: 1-866-817-2811 ext. 103
singlehop.com/jeremymiller (My Specials)
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