Thread: hostgator.com
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Old 04-07-2006, 01:06 PM   #6 (permalink)
shahab6
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Quote:
Originally Posted by JuggoPop
I have downtime once a month that I actually notice.

Their online support is great. Everytime I have a problem I go straight to chat and they fix it right away... however... if you get into some big hairy problem, they require email only support tickets.

If you call them, they tell you to send an email to get a ticket.

(I have a reseller account with them.)

How long is that downtime for?
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