Quote:
Originally Posted by NinjaNoodles
Strange, I'll try again.
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Hi again
Please print this out to help as you will be offline for part of the procedure.
The log isn't that bad. Plenty of stuff I wouldn't have on my machine, personally, but not much actually "bad".
#First ...
Download AVG Anti Spyware [formerly Ewido] from here .....
http://www.ewido.net/en/
[This is a fully working tiral version of the program]
Update it to the latest definitions .... reboot to safe mode ..... scan with the program and let it fix what it wants BUT REMEMBER TO SAVE THE SCAN REPORT.
#Second ...
Do you use Sony VAIO's support agent? It is categorised as spyware and if you don't use it, I recommend that you uninstall it as described below. If you do use it you may leave it. The O4 entry and folder deletions mentioned below are all related to the support agent so ignore them if you want to keep the program.
Go you your Add/Remove programs and delete the following program ....
support.com
#Third ...
Open HJT ... click on "do a system scan" .... put tick/check marks next to these entries
IF any are still present ....
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchdot.net
R3 - Default URLSearchHook is missing
O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\system32\hp5608.tmp (file missing)
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://aolweb01.pogo.com/game/deluxe...ploader_v6.cab
Remember to close ALL open browser windows - including this one - before clicking on "Fix Checked" at the foot of the HJT window.
# Fourth ...
Once again scan with HJT.
In your next post here please include ...
> the AVG/Ewido scan report
> the fresh HJT log
> MOST IMPORTANTLY ... an update on how your comuputer is behaving now. Please describe any problems you are having.
OJ