|
I've been using them for about three years now. One time I placed a couple thousand dollar order with them and they pestered me for photocopies of my credit card. That whole experience was very frustrating. No real problems to speak of. The customer service folk are nice enough.
I don't think you can get a printed proof, and for straight forward jobs like brochures, you don't even get a PDF proof. I agree with their decision to do that. A PDF proof from an internet printer has never helped me.
I find their trims to be extremely accurate. Their print quality is high and very consistent. Up to 2% of their product has very small defects such as white spots that the average consumer would never notice or care about. I count that as normal for large offset printing jobs. It's not VistaPrint. Their website works consistently and their upload feature is fast compared to some other internet printers.
They only do what they do. No custom jobs, die cuts or anything like that.
They take one to four weeks in house. You can order express shipping, but paying extra to get your rush job at the front of their project list is not an option. Order a sample pack from them. The jobs they produce for me have been consistent with the samples they first sent to me.
|