[EBORG9]

I think that the most frustrating thing is the Lack of response. That will drive you crazy and it is bad business and it definitely tells everyone, that "We dont give a crap. This is our company and screw you!".

I mean how hard is it to set up an autoresponder, that says"We will get back to you soon, my name is blah, blah, blah, your account rep., your business is important to us", and so on.

I will give anyone a shot if they are trying, but screw some one that blatantly ays, "Yes, we have the ability to show concern, but we choose not to."

Bottom line is, CJ has pissed a lot of people off, and its not a secret anymore, so either they fix it, or someone will just move up and take their place.
Most companies dont care once they have made their money.