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I must ask, what type of business are you trying to attract?
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We prefer working with small Mom and Pop type businesses. These folks seem easily put off by the overly "professional types".
Since I spent nearly 20 years as the director of personnel (and a large volume of motivational speaking) for a corp in South Texas, I have a complete understanding for the corporate world but also have found a "niche" working with country folks.
I accept your points concerning the "About Us" page and am considering the best way to find the happy medium between the two worlds.
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I'm seeing a lot of white in your portfolio.
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When you work with images a lot (especially framed and shadowed) a white background is best - otherwise you deal with substantially more GIF files which of course are terrible for high quality photos and graphics.
Thank you from the bottom of my heart for all of the tips... You've given me a ton to think on and begin making adjustments.