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Originally Posted by QT_
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Originally Posted by JohnScott
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You stated in WHT that you did not care about the money but here your stating that you will do whatever it takes to get your money back.
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Actually, I'm just happy you finally closed the account. (If you actually did.)
I get more enjoyment out of beating the crap outta companies like yours. If I had to choose between breaking your brand, or getting a refund, I'd choose telling the public the truth about you. |
It seems there is more and more of this truth lately. The dis-satisfied customers are growing and it seems all this company has to say to them is basically "if you don't like it, leave" or "we have over 17k servers, we're the largest provider in the US..you think we care?" 
Personally, I think they should care..because there are competitors that are getting ready to blow them out of the water. So while Rackshack/EV1 is working on the "new DC" or trying to get themselves out of a few things they've gotten themselves into..these other companies are working on bigger and better things and making their "customers" a part of it.
Ah well, such is life eh? Thank God for "The Beach".  |
I can totally understand why you have this point of view, your not the one being lied about.
All I will say is that rather than me spending time here your right I should be taking care of our true customers of which the ones that can use our services and can follow the proper channels to get something they need done.
We never asked anyone to do something out of the ordinary to get what he needed taken care of, we did it when he asked.
I will be the first to call someone out if they are totally stating anything but the truth, this is all business some may agree some may not in the end the truth will stand.
Hope this has been a learning experience to all of us. I have certainly learned from this experience again I am proven wrong by stating the customer is always right ........