mybluehair .... if you don't want to reformat yet, and nothing else works for you, try this.
Make sure you have exposed all Hidden Files & Folders.
To enable the viewing of Hidden files follow these steps:
1. Close all programs so that you are at your desktop.
2. Double-click on the My Computer icon.
3. Select the Tools menu and click Folder Options.
4. After the new window appears select the View tab.
5. Put a checkmark in the checkbox labeled Display the contents of system folders.
6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
9. Press the Apply button and then the OK button and close My Computer.
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download a self-extracting copy of HijackThis from here …….
http://downloads.malwareremoval.com/hijackthis_sfx.exe
Save it to your Desktop.
Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder ……
C:\Program Files\HijackThis
Go to this folder and run the hijackthis.exe file.
From the menu click on "Do a system scan and save a logfile".
Copy and paste both the AVG AS scan report and the HJT logfile to this thread. More specific removal instructions will follow for any malware revealed.
(If those stubborn folders don't go after this there are other things we can try.)
OJ