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Originally Posted by Emancipator
what do you mean by "inside scoop". How do we know this is in fact an inside scoop. not trying to put you on the spot, I just dont accept things as the gospel without clear explanation  |
Skepticism is a GREAT thing in business.
The reviews are based on results gotten through performance studies on GoDaddy's customer service quality.
Most people and businesses value feedback, especially negative reviews of businesses. Companies that are the subject of negative reviews can use this information to improve their internal processes, if its part of their strategy. Potential clients can (at their DISCRETION) use the information to help them decide.
Regarding GoDaddy's finances, this information is public record and can be verified through financial statements, such as income statements, balance sheets, and statement of cash flows. Most consulting firms gather and compile this information for sale, such as Cahners-Instat. In the best interest of consulting firms, their reports should be current and accurate.
Information pertaining to their operations can be verified by visiting their data centers and offices in Scottsdale, Arizona (or just call them and ask to speak to any of the people I listed).
This information can also be verified through paid information sources (e.g. Venture Capital firms have access to multiple subscription-based resources to monitor prospects, portfolios, and competitors).
The performance reports for customer support can easily be verified -- try calling the support number or emailing a question.
Anyone considering buying a product or service should be confident in their decision. How? Determine the selection criteria (cost, features, usability, serviceabilty, support, etc...), use applicable selection methods (score ranking), and verify the relevant information to build confidence in your decision.
It's all common sense.
I hope that helps!