Quote:
Originally Posted by gate2vn
if you need to move the whole account, you can do it once, if you have some kinds of control panel like cPanel or DirectAdmin. Just backup, then restore in new host. Dont need to do manually.
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Thanks. That seems like such a simple solution, but I wasn't sure if I could do that on a new host. Good to know, thanks!
As you can probably tell I am pretty new at all this. I have emailed the support team and let them know that I am not impressed with the downtime.
I know that things happen sometimes, so I am willing to give them a go.
As for demanding the service I paid for:
What do I do?
Ask why it is down? I don't expect an honest answer, and even if they gave one I would likely not understand it.
Tell them I'm not happy? Well, I have done that.
If the service continues to be bad - move? I am exploring that option now, so if does becomes an issue I can do it quickly.
Is there something else I should do?
(BTW sometimes I come across a little sarcastic, I am really sorry if that is the case. There is no such intent. I really appreciate the time all of you have taken to respond, and the helpful advice I have received. Even the advice I don't use is still helpful knowledge. Big THANKS to you all.)
