Quote:
Originally Posted by iastaff
Yes, I do have the warranty. I was going to send it in, but did some research on this particular model and saw that a few thousand laptops under this model # all have this problem. I read the horror stories about how they sent them into HP, got them back 3 weeks later and the laptops still had the same problems. HP has admitted this manufacturers error but is not offering a solution to the problem. Yes, you can send it back in to them for repair, but from what I was reading from all the people that did, they either got them back still not working or they did work for a few weeks and then the same problems occurred. So what would be the best course of action besides just going to the store and buying a new one but with a different brand name?
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Just send it and we hope for a good result.