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Old 04-04-2013, 08:21 PM
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Maa Maa is offline
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Anyone Here Familiar With Disqus?

I am having problems with disqus comment count. It won't show the correct number of comments. I have four comments on this one blog post and it is showing 0 comments. I have contacted Disqus about this problem but they have not been able to help me. I think one reason is they are not familiar with my blog/site platform. I am using Ucoz.


Here is the disqus instructions: http://help.disqus.com/customer/portal/articles/565624

I am having problems because I don't know where to create my link and attach #disqus_thread too. I don't know if I should edit the comment count code or what.

Thanks in advance! Your help is greatly appreciated!
 
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Old 04-06-2013, 12:44 PM
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Can someone please help me?
 
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Old 04-06-2013, 03:36 PM
snakeair snakeair is offline
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I'm only familiar with Disqus on a WordPress blog as I used to use it. I find it hard to believe the Disqus support can not help you when they created the comment software.

Did you try contacting a new support person?
 
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Old 04-06-2013, 05:24 PM
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I contacted Disqus again and I just received a reply. I always get the same person. You know how when you have a problem and the person is not solving your problem you contact them again and get a new person. Everytime I contact them I get the same person. (LOL) I just have to laugh. I asked him could he have someone else take a look. He said Disqus is a small team but he will take a look at it again. Then, he said it was no guarantee that I would be able to use comment count on my blog. I felt if that was the case he should of told me that.
 
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Old 05-31-2013, 08:22 AM
patricksamson patricksamson is offline
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disqus is used mostly for wordpress blog.May be they haven't implemented it for other platforms completely.That's why you are facing problem
 
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