Verio Sendmail - Compare two files

[theChronic]

hey folks
I hired a coder off of GetACoder.com to convert a small shopping cart system from CGI to PHP. They did it and all seems well, but when uploaded to my server the code does not send me an email with a quote (which is the whole point of the system).

The system uses the mail() function to use the servers sendmail. When they upload the same script to their host, the script works and sends the email.

Then on my server, tech support uploaded a sample script that tests the sendmail function (you just input an email address and it sends a sample email) and it worked fine. Both scripts use the mail() function but for some reason my shopping cart one does not send the email.

For security reasons, I didn't want to give the coders the FTP and Cpanel info which they said was required to fix it. Logically, it seems to me the script could be fixed by comparing the working test and their version..

Could anyone make any suggestions to the issue here? Or could I send anyone the two scripts to take a look at?

Thanks a lot,
John

[Costin Trifan]

Hello, John!

As a programmer, you need all the info you can get from your client to make its program work well. I know this because my brother is a .NET developer and he works for an ERP solution.

For security reasons, I didn't want to give the coders the FTP and Cpanel info which they said was required to fix it.

My opinion here is to give them what they need so you can have your job done.
You can delete the given account name and password later and create a new one so they cannot login after they complete their work.

Logically, it seems to me the script could be fixed by comparing the working test and their version..

Is not always as easy as it sounds..trust me

[theChronic]

Thanks for your input. The reason I am concerned with giving them the information is only because on the same login you can see all of the company's email accounts with their logins and passwords and I'm not sure if this could cause a security issue and there is no way to truly tell if they are trustworthy.

What do ya think?

[alainkun]

Without see the code I cant told you exactly the solution, but it seems than when de mail() function take all variables to send email, it seem some variables are null.

[theChronic]

Would you mind briefly looking at it?

Or, I was wondering if I could suggest that the coders send the email using smtp instead of sendmail, is that a possible solution?

[Costin Trifan]

hhhmmm...nice situation you got here...

There's no way you should provide your current login name & pwd because:

...on the same login you can see all of the company's email accounts with their logins and passwords...

...and that will jeepardize your business security. So, this option is excluded.

I'm thinking though if you can create another account just for them and give them just the rights they need (Like in Windows OS - see Guest account and its permissions).
This way they can't have access to your business accounts.
See if you can do this from your Cpanel.

If you can't, talk to your hosting company, present them your situation and maybe they can help you with this one (after all, they own the server and everything within it so they can do it)

Good luck!

ps:
thank you