i can log in with ftp for my online aol folder fine which is members.aol.com.
The website i have was not created by me , it's a template type website where i just alter it via a contol panel ( change pictures,reviews, products etc.)
i guess the people who created the site would have to give me there log in details? username and password, does this seem about right to u? and i guess theres a big chance they won't be able to do that.