PS7 Crash

Atom · 01-24-2006, 03:48 AM

My Photoshop 7 is crashing during initialization. I've uninstalled/reinstalled it but it didn't help. Is anyone familiar with this problem or have any advice that may solve it?

`';

**John Scott** · 01-24-2006, 03:58 AM

Re-install?

Atom · 01-24-2006, 04:14 AM

Quote:

Originally Posted by JohnScott

Re-install?

Yeah, three times.

Another thing that started happening about a month or two ago, don't know if it's related, is, IE doesn't open. What I do is a ctrl/alt/del and end the iexplore.exe process and try again. I repeat this until it starts, sometimes 5 or 6 times. If I don't end the iexplore.exe process, it will just keep adding another iexplore.exe process each time I try to open IE, until it approaches 100% cpu usage. Each iexplore.exe process is about 12k.

`;'

DaveyBoy · 01-24-2006, 04:20 AM

too many fonts, plugins, brushes?

Atom · 01-24-2006, 04:25 AM

Quote:

Originally Posted by DaveyBoy

too many fonts, plugins, brushes?

No. just a few plugins ... no extra fonts or brushes. The fonts I only load during a session, and they are unloaded when I close it, and I haven't installed any brushes.

I think I'll try a system restore just for the heck of it.

Atom · 01-24-2006, 04:47 AM

Hmm .. that didn't do the trick.

Ferre · 01-24-2006, 05:41 AM

Did you scan your system for malware Atom?

Atom · 01-24-2006, 05:55 AM

Quote:

Originally Posted by Ferre

Did you scan your system for malware Atom?

Yeah, just Ad-aware and Housecall though, I did RegClean too. I also ran Spybot and AVG after the IE problem appeared as well .. but no luck.

1;'

kwvarga · 01-24-2006, 05:58 AM

Who uses IE?

Atom · 01-24-2006, 06:01 AM

Quote:

Originally Posted by m3lt

Who uses IE?

I only use it to view G PR bar and open the occasional vid that my browser won't open without a plugin.

DaveyBoy · 01-24-2006, 06:18 AM

Quote:

Originally Posted by m3lt

Who uses IE?

Designers and coders to check their work, hopefully coders like yourself

**G10** · 01-24-2006, 06:28 AM

1. Try installing it with your Antivirus disabled dude.
2. Tear everything to do with Adobe Photoshop out of the registry - (only do this if your familiar with the registry or else you could be left with a bigger problem)

See where that get's you.

Atom · 01-24-2006, 06:32 AM

Quote:

Originally Posted by G10

1. Try installing it with your Antivirus disabled dude.
2. Tear everything to do with Adobe Photoshop out of the registry - (only do this if your familiar with the registry or else you could be left with a bigger problem)

See where that get's you.

Ok. Will do now.

Lorelei · 01-24-2006, 07:16 AM

Jim, could it be that ur set up file is currupted? maybe u need to download a new set up file?

Atom · 01-24-2006, 07:25 AM

Quote:

Originally Posted by Lorelei

Jim, could it be that ur set up file is currupted? maybe u need to download a new set up file?

I don't think so because the setup file is for installation, and this program was already installed.

Zap · 01-24-2006, 07:27 AM

I would be inclined to agree with G10. If it's something buried in the registry, it's going to be difficult to track down. A system restore didn't help, so that tells me that it is probably a reg setting that is going to be

1. Associated with PS and/or Windows.
2. Difficult to fix without reinstalling Windows

OR

A corrupted file associated with Windows (since IE is also toast)

IE and PS may be part of the same problem, or they may not be the same problem at all. In your shoes, if I didn't have a lot of software installed, I would cut my losses (troubleshooting time and effort) and backup my data and reinstall Windows. This will fix both problems as well as any other problems that you haven't yet noticed. There's a line that you cross when it is faster to reinstall instead of troubleshoot. Since your problem is software and not hardware, reinstalling will clear it up.

**G10** · 01-24-2006, 07:30 AM

I used to love hacking registries as an ex system engineer

(ok, so I had a wierd childhood)

Atom, did the reg hack or temp disabling your AV work?

Atom · 01-24-2006, 07:38 AM

Quote:

Originally Posted by ccole1968

I would be inclined to agree with G10. If it's something buried in the registry, it's going to be difficult to track down. A system restore didn't help, so that tells me that it is probably a reg setting that is going to be

1. Associated with PS and/or Windows.
2. Difficult to fix without reinstalling Windows

OR

A corrupted file associated with Windows (since IE is also toast)

IE and PS may be part of the same problem, or they may not be the same problem at all. In your shoes, if I didn't have a lot of software installed, I would cut my losses (troubleshooting time and effort) and backup my data and reinstall Windows. This will fix both problems as well as any other problems that you haven't yet noticed. There's a line that you cross when it is faster to reinstall instead of troubleshoot. Since your problem is software and not hardware, reinstalling will clear it up.

Yeah, disabling the anti-virus didn't help, and I'm not confident to get into the registry, so I will probably end up formatting ... which I haven't done for around 2 to 2 1/2 years .. lol. It shouldn't be too bad because I've got about everything I care about already copied to a small secondary drive.