Email Issue

JuggoPop · 04-05-2006, 07:04 AM

Everyone that sends me email says that they get a message stating my inbox is full... but it's not & I get my email just fine.

This is for an email address on my domain.
The hosting is a reseller account that I have some control over.

Anyone know what the problem could be?

Zap · 04-05-2006, 07:41 AM

Wanna PM me the address and I'll check it out?

John Scott · 04-05-2006, 07:52 AM

I bet you are leaving email on the server and that's why your inbox is full. How do you read your email?

JuggoPop · 04-05-2006, 08:04 AM

outlook express

John Scott · 04-05-2006, 08:05 AM

Did you actually login to web mail to see if your mailbox is empty?

JuggoPop · 04-05-2006, 08:26 AM

yeah. it's not full... it only has the emails that have not been sent to my outlook.

I guess I could try deleting the email account in my cPanel and then setting it up again...

Mrblogs · 04-05-2006, 08:52 AM

Maybe you are unintentionally using IMAP instead of POP3. IMAP will leave the messages on the server and read them from there.

POP3 will download and remove the messages from the server.

joecoolfreak · 04-05-2006, 03:44 PM

Actually, both Imap and Pop support leaving emails on the server and offer different levels of removing emails from the server. You will need to check the accounts under the tools bar in outlook express and check the advanced setting for the particular account that you are using.

JuggoPop · 04-05-2006, 03:56 PM

"Leave a copy on the server" is unchecked... always has been.
I have checked and there are no messages on the server, yet the email still goes out to people...

joecoolfreak · 04-05-2006, 04:05 PM

when did this start happening juggo?

JuggoPop · 04-05-2006, 04:08 PM

I spent a year offline and things got backed up. I cleaned everything out about a month ago and I guess it's still been sending the messages every since.

I'm not sure when it started, but I have gotten complaints for about a month now.

And like I said before, I get all the emails just fine.

joecoolfreak · 04-05-2006, 04:21 PM

It's definately not outlook express doing it. I just looked through all the options and there isn't any reason that it would. I think the best idea was your own that you should delete the account and re-set it back up. Somewhere the server still thinks your inbox is full and that should clear whatever cache is causing the issue.

JuggoPop · 04-05-2006, 04:27 PM

yeah when I get a few minutes, I will do that... I'm hoping that it will fix the problem. Must have been the 5000 spam emails sitting there for a year that did it.

Zap · 04-05-2006, 05:23 PM

Quote:

Originally Posted by JuggoPop

yeah when I get a few minutes, I will do that... I'm hoping that it will fix the problem. Must have been the 5000 spam emails sitting there for a year that did it.

5000 a year? How do you get off so easy?

JuggoPop · 04-05-2006, 09:58 PM

it was maxed out... no more could fit in there.

I used to get 400+ a day in that one email address alone. Now I don't get so much because I think the message that gets bounced back helps remove me or something. lol...