Wireless Router Problem

andrewp · 07-29-2006, 06:55 AM

Everytime I upload webpages using FTP my internet connection goes off and I have to re-boot my router

This has only happened since I bought a D-Link wireless adsl router a few weeks ago so I could use my laptop and PC to go online.

Does anybody know why this happens?

Thanks in advance

**kristeejo** · 07-29-2006, 07:08 AM

Have you called D-Link or looked through their help files? Do you lose internet before you can FTP or after?

**G10** · 07-29-2006, 07:16 AM

Does it work perfectly fine on everything else and only does it when connecting via ftp?

If so, it seems like a firewall/router setting.

Have you tried disabling the firewall and trying again? - Obviously, only disable it for a few moments, just to test as I wouldn't recommend anyone work with firewall disabled.

Other than that, I guess D Link have a support forum where I am sure they have come across this before

littleFella · 07-29-2006, 07:22 AM

There isn't anything in D-Link routers that should cause this type of issue. By default all D-Links allow outbound traffic with no exceptions, but with large transfers there may be an MTU value issue on some routers.

Daniel-Z · 07-29-2006, 12:12 PM

Quote:

Originally Posted by littleFella

There isn't anything in D-Link routers that should cause this type of issue. By default all D-Links allow outbound traffic with no exceptions, but with large transfers there may be an MTU value issue on some routers.

I agree! Make sure the MTU is set to 1492

andrewp · 07-29-2006, 02:11 PM

I was losing my connection after I FTP'd but I couldn't find a solution anywhere I looked.

Thanks for the suggestion to change the MTU setting to 1492. I have chnaged this setting on the router and I never lost my connection first time I tried it. It was previously 1432 so perhaps thats what caused the issue? I will let you know if it goes wrong again

Cheers

andrewp · 08-07-2006, 04:09 PM

Its gone wrong again

Whenever I upload webpages via FTP my internet connection switches off and I have to reboot the router. ADSL light goes out as does the status light but all others stay on.

I changed the MTU setting which doesn't seem to have done the trick. Any further suggestions beause D-Link support site is hopeless?

Thanks.

Daniel-Z · 08-07-2006, 04:38 PM

Hmmmmmm have you called your ISP to test your UP Stream Synch Rate?

Maybe you have a shitload of errors on your line.

bytech · 08-07-2006, 06:09 PM

Try another FTP program just to see if the same thing happens. Even better, try the command line ftp if you're able to.