Email from Google Adsense

[Kalina]

Would you think this a legit email?

Hello,

We wish to inform you that the exchange rate used for your
April payment was incorrect. We're working hard to
investigate this error and will update you once we have
additional details on how we intend to resolve the issue.

If you normally receive communication for us in a
language other than English, we will provide additional
information in your preferred language next week.

We apologize for the inconvenience and appreciate your
patience.

Sincerely,

The Google AdSense Team

Going to go check my "April Payment"

[DarrenC]

Sounds possible - which email address was it sent from? A phishable one or Google one? Check the IP address on the email.

[Kalina]

Originally Posted by DarrenC

Sounds possible - which email address was it sent from? A phishable one or Google one? Check the IP address on the email.

I checked my bank account and the exchange rate they used, don't see any problem, so I don't know if I'm going to be receiving or losing.

Headers:

X-Gmail-Received: fa62356280813d467b30e06b97325f265efb65aa
Delivered-To: colleenc@gmail.com
Received: by 10.78.69.5 with SMTP id r5cs312hua;
Fri, 28 Apr 2006 17:17:11 -0700 (PDT)
Received: by 10.64.114.10 with SMTP id m10mr605671qbc;
Fri, 28 Apr 2006 17:17:11 -0700 (PDT)
Return-Path: <newsletter@hte.google.com>
Received: from cwar25.prod.google.com ([216.239.56.206])
by mx.gmail.com with SMTP id q17si134510qbq.2006.04.28.17.17.10;
Fri, 28 Apr 2006 17:17:11 -0700 (PDT)
Received-SPF: neutral (gmail.com: 216.239.56.206 is neither permitted nor denied by best guess record for domain of newsletter@hte.google.com)
Received: (qmail 2062 invoked by uid 0); 29 Apr 2006 00:17:10 -0000
Date: 29 Apr 2006 00:17:10 -0000
Message-ID: <20060429001710.2061.qmail@cwar25.prod.google.co m>
To: colleenc@gmail.com
Subject: Google AdSense - Exchange rate error for April payment
Reply-To: adsense-support@google.com
Content-description: ac55bf25fdcolleenc@gmail.com!735!3ac5!
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=_3faad769a967b309f7bfd244feb8e82a"
From: "Google AdSense" <adsense-support@google.com>

[BingoBalls]

It seems they have made a mistake with members up in Canada - numbers of reports in DP.

[Kalina]

Interesting... thanks, Balls.

[Mong]

Collen are you alien

[Kalina]

Depends.

[irka]

If you normally receive communication for us in a
language other than English, we will provide additional
information in your preferred language next week.

perhaps she is a klingon, go figure Google in Klingon

[blackjava]

I've received these before. As long as they don't ask you to log in some where from your email I would think it is legitamit. You did the righjt thing by going to your account.

[kkibak]

This seems to be a legitimate e-mail that people are receiving (from what I've heard mostly in Canada, but also in Sweden). I'm no expert, but this is the part that makes it sound suspicious to me:

If you normally receive communication for us in a
language other than English

Isn't it communication "from us?"

[Louis]

Got the same Colleen, they ****ed up the conversion rate.

[Kalina]

Yeah, so they owed me money, they didn't even have to mention it, I would not have noticed.

[sixty6]

Originally Posted by Colleen

Yeah, so they owed me money, they didn't even have to mention it, I would not have noticed.

really? from reading the thread I would have thought it was a spam E-Mail, it was an unfolding mystery and you, colleen, was the victim!

[Hanthunius]

JenSense did a post on that issue. Some people getting canadian dollars are getting wrong conversions. I hope Brazil isn`t affected.

[Kalina]

The followup email is below.

Hello,

We now have an update regarding your April payment. The remaining
amount owed will be processed today and should be credited to your
bank account in the next few days.

Within your AdSense account, your Payment History page will show:

1) A 'Payment...' line with the original payment amount, calculated with
the incorrect exchange rate.
2) A 'Payment canceled' line with the amount of the incorrect payment.
This doesn't mean we've removed your earnings from your bank
account; it's only displayed to balance the amounts within your AdSense
account.
3) Two separate 'Payment...' lines, each with the corrected exchange rate
and USD amounts. These lines reflect the correct amount of your
payment.

By the end of the week, your Payment History page will appear
something like the following:

Mar 31, 2006 Earnings... $700.00
Apr 26, 2006 Payment... ($700.00)
Apr 26, 2006 Payment Canceled $700.00
Apr 26, 2006 Payment... ($400.00)
May 1, 2006 Payment... ($300.00)

Once again, we appreciate your patience as we worked to fix the error.
If you normally receive communication from us in a language other than
English, we will send this email in your preferred language tomorrow.

Sincerely,

The Google AdSense Team