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About the EV1/ Rackshack link
If you're paying by credit card than you can issue a charge back against the orders in question.
A charge back does not go against yourself, but the company in question (ie, EV1).
So far as I know, charge backs can be issued for a billing history of up to 6 months.
So I would recommend that you contact EV1 about the issue and mention - politely - that if they do not issue a full refund as required then you will run 6 months worth of chargebacks against them for misappropriating your funds.
If they do not respond favourably to that - and give them merely 48 hours to correct the issue - then contact your bank - in person, or by phone - and they will refund your monies to you.
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