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Old 03-28-2008, 09:58 AM   #1 (permalink)
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Post Shared hosting packages have too much control

I have had nothing but trouble with my shared web hosting package. I am not here to slam or defame anyone. However, over the last year my Internet business has been drastically effected by my web hosting company. I have lost members, signups and advertisers because of them.

The reason, I think anyway, is because I am on a shared server hosting package and the hosting company has the system set up so low that each participant on their particular server only receives a minimum of services, compared to what the hosting package claims to be giving.

I have read other forum post with many others having the same problem. The hosting package claims to offer an unlimited package boasting to give unlimited bandwidth, domains, emails and so on. This all sounds great, but when a webpage reaches 500 visits a day the webpage was removed. Or the webpage visits are limited or suppressed…

I have seen what I believe to be the case with my own WebPages. I have tested this and in each case it rang true. I ran several different email campaigns, on different webpage’s running these simultaneously, then followed my stats. It seem that on all of the webpage’s the first few days my visits would spike to right around the 500 visit mark. Then on or around the third to forth day the visits would fall to half, or around 200 to 250 visits. This might not be at all strange if it was only on one webpage. However, it is happening to all of the webpage’s at the same time. They spike at the same time, then three days later they are all at half tilt, sporting very close to the same visit results.

I understand that my only alternative for now it to move to my own dedicated server. But what I would really like to know is How they are doing it. I have had down time for hours on each of my webpage’s, although not often where they at the same time, or on the days I did my test. I think it is in their setup but I don’t know how they operate or how they set up. I would however like to know, just to rub it in their faces when I quite them and move to my new server.

So if anybody can enlighten me on this I would love to hear what you have to say…
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Old 03-28-2008, 12:56 PM   #2 (permalink)
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Just sounds like a crappy web host. I've always found that a web company that boasts about their unlimited or over the top hosting (IE.. saying they give you 500 GB's space and 1 TB bandwidth.. or w/e) is complete BS. That's like saying they are giving you 1 hard drive on one of their servers. Which is probably BS, because I think most server farms only use 150 GB hard drives because the 300's cost so much.

What they aren't telling you is that you are most likely sharing your own space with other "shared" web hostee's.

Don't trust the "big talkers".

So, to answer your question: 500 visits a day isn't too much, and a shared package should be able to handle it. If they cannot support you, get a different host.

If you really want to go the route of getting a dedicated, go virtual dedicated. It's cheaper, and you can see if you need it. Judging from what you shared with us, I don't think you're site is ready to go dedicated.

My flash gaming site gets over 3k unique hits a day, and is on my shared package.

My web host company (link in sig ) limits 25 users per server, and you get what you pay for.
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Old 03-28-2008, 01:44 PM   #3 (permalink)
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You need to find a good web host, thats it. If you dont mind spending some money, I would recommend a non overselling customer centric host like liquidweb. Their shared hsoting starts @ $15.00 per month though.

For lesser budjet, hostgator shouldl be fine.
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Old 03-31-2008, 06:41 AM   #4 (permalink)
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I'm really sorry to here about your negative experience with hosting company, but I have to say that you have tom do something. Try to find decentprovider and return customers. It is a pity to consider but sometimes web hosting companies give up to look after their customers.
Life goes ahead. I believe that all will be ok with you and your business soon. Good luck.
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Old 04-10-2008, 02:26 AM   #5 (permalink)
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i run one site that gets 700K unique visitors/month (Time4Learning.com) and it happily sites on a shared server (actually, a limited number of us sharing. Maybe 5).

I have another site, which uses Joomla and some tricky audio and flash work, that keeps seem to be creating problems. It's spellingcity.com. It seems to open an awful lot of database connections and then we max out. Volume is 100K visitors/month but some users pull alot of files. Once we finish closing memory leaks and being sure to close our db connections, we might look at a dedicated.

But mostly, shared is the way to go. At a reputable hoster, not an airbag.
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