AIT - Anybody used them?

[BeetMan]

Advanced Internet Technologies.
http://www.ait.com

Does anybody have anything to say about them? Good or bad.

[John Scott]

I've heard their customer service is poor, but no first hand knowledge.

[cigars]

Downtime is totally unacceptable. Stay away from them.

[flowerbudd]

Please save your self a lot of anger, frustration, money and pain and avoid ait at all costs. I have been in stress hell over them all week
also check out www.aitsucks.com where they have some stories and feedback

[kaede]

Their Down time is unbelievable everytime they said
2 hours = at least 4
6 hours = 30 hours

Please do not TRUST their ADV on PC magazine !
In my case, on June 30 they said they had a maintence for 6 hours, but
they have shut down my B2C web site for 50 hours ! MORE han 2 days!

I sent more than 10 tickets, 5 calls and 2 faxes, no body will tell you
when they can FIX, no body actually help you. The CS is just like a
pager service......never answer your actual question.

Even I said I will CHANGE hosting, they can say "It is up to you if you
want to LEAVE"

If you need more information about this AIT.com ! please contact me!

KAEDE

[TerrelShumway]

Originally Posted by kaede

In my case, on June 30 they said they had a maintence for 6 hours, but they have shut down my B2C web site for 50 hours ! MORE han 2 days!

Ouch!

That also sounds like a good argument for running your site on two mirrored servers in different datacenters.