My website has been down since March 7,2006. I e mailed my hosting service provider vizaweb and asked why is it down. Reply was a statement of my bill to be paid by March 21,2006. I replied back , my site is still down and my bill dosen`t have to be paid until March 21, it is March 7 why is it down??? When I tried to access my website it said domain locked, I could not access control panel either. I sent another support request, this time I am told my former web hosting service has locked my domain name! I asked how could this be when I transfer to vizaweb and my site worked all year? I told them not to charge my credit card if I don`t have a domain name to use.Vizaweb did nothing until March 21 , then they took a years payment by chargeing the card in file. Vizaweb then sent
hosting@ipowerweb.com a request for my domain name. They did not release my domain name yet and it`s April 1 . I called ipowerweb and they are really nasty, they are telling me I owe then a $35 chargeback fee. I said what ! ? The year before was when I paid to renew for two more years with ipowerweb. I paid before due date on March 3,2005 then on March 7 my site went down. Days went by , I sent e mails to support , no replies. I call them, the rep tells me I did not pay and thats why my sites off. I told him I did pay by credit card over the phone on March 3,2005 for $168 . He then gave me a different number to call. That number said "voice mail ,leave your message" . I did that several times and guess what, No Replies ! This went on for 3 weeks . No one would reply , I had no website online , they got paid $168 . I called my credit card company and got my money back . Then the very next day , I get an e mail from Ryan Murphy of ipowerweb. He said the domain did not auto update(blah) and he would give me 3 months free for my troubles. I said ok, I will re pay and stay , but then Ryan said I had to pay a $35 chargeback fee! I said , you guys didn`t respond to any calls or e mails until I got my money back and I am not paying because your system didn`t update. I asked , were your phones and e mails down also ? You did not answer any of my requests for help. Then I moved to vizaweb. My site worked for one year and March 7 , 2006 it`s off again and ipowerweb is holding my domain name. kumitekid.com
I contacted the BBB , ICANN has a complaint form I filled out, and the Attorney Generals office. It`s been a week since I filed complaints and I have no website, Vizaweb took their payment without my permission , ipowerweb holds my domain name. I made the name up for my sons karate site and ipowerweb stole it. kumitekid.com means ready to fight kid
Please, ideas or any help ? Please send to
kumitekid@comcast.net
Threaded Mode
