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Old 02-09-2007, 04:40 PM   #1 (permalink)
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Godaddy cancellation confirmation

Hi Everyone

Just registered some domains at godaddy.com and a couple of hours after i received the following email please see bellow
Does anyone have an idea of what this might be
I haven't requested for any cancellation
Is this a fraud?
Has someone hacked my account?
Anyone else experienced anything similar.


ITEM CANCELLATION CONFIRMATION
************************************************** ****************


Dear ******* *****,

Per your request, the items listed below have been cancelled
from your account, ********* :

.COM Bulk Domain Name Registration (6-20): **********.COM

If you feel this cancellation has occurred in error or you need
further assistance, our support staff is available 24 hours a
day, 7 days a week via:

+ Online Support:
https://www.godaddy.com/gdshop/suppo...dy&isc=wwbb566
+ Email: support@godaddy.com
+ Phone: (480) 505-8877

Thanks again for being a GoDaddy.com customer.

Sincerely,
GoDaddy.com
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Old 02-10-2007, 12:51 PM   #2 (permalink)
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Quote:
If you feel this cancellation has occurred in error or you need
further assistance, our support staff is available 24 hours a
day, 7 days a week via
Ask them.
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Old 02-13-2007, 05:09 AM   #3 (permalink)
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They provided you with an e-mail and telephone number.
You are a paying customer, dont hesitate to contact them and receive some support for your money.
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Old 02-13-2007, 05:16 AM   #4 (permalink)
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Thanks guys

Itīs fixed now but i would NOT recommend godaddy support to anyone

c.
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Old 02-13-2007, 05:31 AM   #5 (permalink)
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I am using a dutch webhosting company, they have excellent support. So I'm not planning on changing host yet when my next year of subscription comes.
However they dont really match the 1tb bandwidth and all. That part is the only downside though.

If you dont like the godaddy support, complaint about it. If noone tells them their support lacks quality they wont change it. If you tell them it needs to improve they'll know they need to act.
I have heard many good things about godaddy though.
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