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Old 02-06-2019, 08:14 AM
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David E David E is offline
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How to Deal With Negative Comments About Your Brand

Here is a helpful infographic that will teach you some of the best ways to deal with negative comments about your business on the web:

I hope you find it useful and please let me know about any other good ways.

Via - https://www.awesomeresources.co.uk/negative-comments/
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Old 02-06-2019, 12:49 PM
LMD LMD is offline
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Nice one - easy to understand and makes good sense to follow.

My gripe is with those automated responses in reviews, that some manufacturers/distributors try to take the conversation off-line, which is about 90% of the time a less than pleasing review has been posted.
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Old 02-08-2019, 09:12 AM
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crismanaon crismanaon is offline
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And it is also a way to deal with the fake review as a fake one, they will not respond if you reply like we will provide you a prompt refund against our bad service/product.
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