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-   -   eCommerce - product or service? (http://www.v7n.com/forums/online-business-forum/418455-ecommerce-product-service.html)

igzy 07-26-2017 11:50 AM

eCommerce - product or service?
 
The e-commerce space is very competitive. We hear about a lot of companies growing fast and falling equally fast around the world. Specially the ones selling products.
However, I feel that the companies selling services online or online marketplaces for services might perform better than the ones selling products. Or are they already doing better?

What's your take on this?

vaguar 07-26-2017 09:58 PM

Care to share your take on it first? Why do you feel services would do better than products? Are there any examples that you can offer?

igzy 07-26-2017 11:14 PM

1. The shipment cost of products is taking a big toll on e-commerce portals and reducing the profit margin.
2. inventory, fulfillment costs, etc.

Whereas for service-oriented companies they need to focus more on differentiation of service and perfect delivery. Like the travel companies (bus booking company redbus in India) have fewer things to spend on.

Sorry, I am not allowed to post links here as I am a new member.

Klaimy 07-27-2017 04:11 AM

Even the products & sevices have competition now, nothing is so easy to take a place in the industry as per my point of view. When we compare both, there are things which we have to consider both sides. what do you say?

igzy 07-27-2017 09:36 AM

Quote:

Originally Posted by Klaimy (Post 2302286)
Even the products & sevices have competition now, nothing is so easy to take a place in the industry as per my point of view. When we compare both, there are things which we have to consider both sides. what do you say?

I agree. It's challenging for both in their own ways. However, I find service companies being more of successful than the products (physical) selling ones. That said, those selling digital products have an edge over ones selling physical products, I feel, as they have fewer things to worry about.

sameerpanda 08-03-2017 06:31 AM

Product and Service both are easy
 
Product and Service both are easy. How? Initially once when our site is launched, if you target for a specific area or region and promote your product and service over there, it will work wonderful. In the product industry also you need to focus for the best service.

Just follow 3 formulas, you will be the big player in your industry.

1. Don't satisfy your customer delight them.
2. Don't stop when your customer is satisfied also satisfy yourself. (A deeper one, if you understand this you will 100% go Big)
3. Dream big but work for the small.

For me both the industries are good, you need to fit in it.

moumallick6 08-10-2017 03:26 AM

I think providing service is better than providing the product. Because result shows the success of service providing companies.

Anhviet 08-10-2017 03:49 AM

I think there's nothing to compare service or product as long as your idea of business is focused on a better quality product or service in your customer conveniences.
nowadays people compare the online products from different sites to which product is better in terms of quality and price in their budget limits, sometimes they'll go for expensive products no matter what because their "convenience approach".
also the services are compared as per their financial convenience with the optimal quality services.
so for both, its good or bad depending on how you challenge or excites your customer with quality products or services.

FreshersBuddy 08-10-2017 05:27 AM

Digital Services as Profitable e-commerce Business in 2017
 
Hey,

First, the person starting to invest time in e-commerce business should understand what works best for him/her.

What I observe these days is that all Digital services are profitable Business ideas and anyone with any specific skills or expertise (ex: digital marketing, fitness trainer) can do well in this space.

Digital Services examples: (a pdf, an e-book, video) [Ex: Fitness trainer can create a video series of what all the fitness routines that a beginner have to to do in his first 30 days and sell them online]

Simple Reasons: No Shipping cost (delivered as a download pdf copy or as a video)

No inventory and no warehouse costs. No wastage or damage costs, unlike the physical products.

However, We have to put some effort to create videos or pdf and e-books.

Try to know more about Digital Services selling online such as e-books, training courses, online training etc.

Happy to answer in detail if you have more doubts regarding e-commerce [Digital Services]

Ramphal 08-11-2017 12:41 AM

Both are working well. But products are more in demand as well as range of products are more wider than services. So, There are many big domestic and international brands in online product selling for example, Amazon, Alibaba, flipkart, Snapdeal and many more. But in case of services, there is not so much competition. It's easy to bring website on top in SERP. But Services range is limited against products.

lucas1596 08-16-2017 07:57 PM

Product selling in e-commerce would naturally require more monetary resources than service selling. It's either product seller couldn't keep up with the demand or they can't compete with the giant e-commerce right now like Amazon and Alibaba.

Whereas service selling is constant. Take outsource business solutions for example.

vaguar 08-16-2017 09:31 PM

Quote:

Originally Posted by lucas1596 (Post 2304601)
Product selling in e-commerce would naturally require more monetary resources than service selling

Have you checked the adwords cpc rates for banking and insurance? They're so high you could buy the entire product within those rates.

Nas 08-16-2017 10:35 PM

There is no competition between products and services as both are different niche. If you are asking this question, you must be concerned with a single aspect only and in case you own either of them, if you are providing quality to user, it is obviously going to be successful.

tibacademy 08-23-2017 07:10 AM

e-commerce Is Product as well as Service
 
e-commerce Is both Product as well as Service that is depends on your Business you provides

lucas1596 08-24-2017 10:26 PM

Quote:

Originally Posted by vaguar (Post 2304602)
Have you checked the adwords cpc rates for banking and insurance? They're so high you could buy the entire product within those rates.

I have not, thank you for letting me know.

vaguar 08-30-2017 09:40 PM

Quote:

Originally Posted by Jack_Mathews (Post 2306131)
I believe product based companies have higher success ratio as compared to service based companies.

Belief isn't good enough here. Please give justifications and/or references.

nasreenbasu 09-04-2017 06:50 AM

yes i agree but there are lots of issues in it

measypos system 09-20-2017 04:19 AM

today competition market both service and product need to be good. especially product decide the best e-commerce in nowadays.

seangugerty 09-20-2017 10:32 PM

I honestly feel there is not an exact 50/50 but true in the fact it can go either way for both physical products and digital service. I have grossed the most money with physical goods so far, that is not to say I find the most success ive had to be in that particular niche.

I started as a drop shipper and put my all into my first website, however my SEO knowledge wasn't going to progress had I not branched out. 20 hours and about a year into my teachings I damn near busted my bankroll. Then by some miracle in the process of a hail marry in 100s of different directions I think I found what is to be at least my gold :D

Adult affiliate marketing! Just pick a niche specific one, you can use a tumblr ffs and once you get the ball rolling the traffic just builds itself. I woke up to like 450 bucks letting a free tk domain sit for cpl months once I stocked it with about 100 videos optimized and niche specific :D

But physical goods can be just as effective with affiliate marketing. Amazon's affiliate program gives you pretty much every damn piece of merchandise in your arsenal, so its all about finding the need and swooping in and dropping the product pitch.

floraphilips 09-21-2017 05:42 AM

online services
 
Hey!

I think that online platform is a great way to go to make huge business and earn profit. It is therefore very obvious that online services are the best way to expand the business.

Thanks


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