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Old 05-08-2005, 09:23 AM   #1 (permalink)
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Cpanel problem with addon domain

Hi there,

I have now registered my reseller account from wich I will sell hosting to the sites I design myself. It's not the idea to be a big commercial webhost. But it is nice to have complete control over the accounts.

I do have a problem though, I have an account wich has domain detoverlantaarn.be linked to it. But they wanted to register another domain and add it to their account. So I registered oliverdemusical.be about 3 days ago, but when I try to add it to the account through cPanel it says: "Cannot determine nameserver ip for oliverdemusical.be. Please make sure that it is registered with a valid domain name register."

How can I make it override as I have checked the configuration of the domain and everything should be working in order.

Matt.
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Old 05-08-2005, 11:10 AM   #2 (permalink)
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you checked to make sure the new domain is using your nameservers? that should be the only reason it would say that.
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Old 05-09-2005, 09:06 PM   #3 (permalink)
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I thought the add domain feature in cpanel was only for sub domains. I dont think you can add new domains like that but I could be wrong.
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Old 05-10-2005, 08:44 AM   #4 (permalink)
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There is a over ride for this in the master WHM panel under tweak settings, ask your host to enable it for you.

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Old 05-22-2005, 02:10 PM   #5 (permalink)
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An addon domain allows you to reach a subdomain when entering the name of the addon domain into a browser.

For example, if yourdomain.com is parked on anotherdomain.com, going to http://www.yourdomain.com in a browser will bring up anotherdomain.com

The whm tweak settings will only prevent:
- Allow Creation of Parked/Addon Domains that are not registered
- Allow Creation of Parked/Addon Domains that resolve to other servers (ie domain transfers)
- Allow users to Park/Addon Domains on top of domains owned by other users
- Prevent users from parking/adding on common internet domains. (ie hotmail.com, aol.com)

Just make sure your dns as resolved proprely, since this must be the problem.

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Old 12-21-2006, 06:36 AM   #6 (permalink)
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Hi Domain registration problem in reseller account

Hi

I am regesitring domain in online, i getting return value

"domainsinprocessing"

I asked Reseller Hosting support, they replied the domain will create automatically after an hour. It worked fine when i used demo Reseller Hosting account. When i take this to live, geting same message

"domainsinprocessing"

But domain will not be created even after a day.


Note: I am using multiple domain registration API for single domain registration also

Will any one give solution for that.....

Note:Its working fine in demo reseller account but it is not working in live



Advance wishes to u
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Old 12-28-2006, 07:55 AM   #7 (permalink)
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My reply is for rhytha although perhaps a mod would prefer to move his/her post to its own thread.

If I understand you right:
  • You are trying to register a new domain rather than add it to cPanel.
  • You are trying to register your new domain via your hosting company rather than directly with a registrar like enom, godaddy or namecheap.
  • You have been unable to register your domain name through your host's package.
If I have understood what you have said, then I think you need to contact your host and tell them you're unable to register a domain using their package and ask them to fix it. If they can't/won't fix it, then register the domain with someone like godaddy.
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Old 04-13-2009, 11:57 PM   #8 (permalink)
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Cpanel Addon domains problem.. help please

I hope this is in the right spot. I am desperate for help. First allow me to set up some facts.

I run a PHPBB3 Forum.

my host has Cpanel 11.24.4-RELEASE installed for me to use.

I have a main domain www.mydomain.com/forum_subdir

I am using an Addon Domain to run the forum. The forum lives in the forum_subdir.

The address of the forum is www.myforumaddress.com

all phpbb3 cookies are set to use www.myforumaddress.com

OK for the most part this set up is working well. Heres the problem.
randomly different people will not be able to reach www.myforumaddress.com for about an hour or so. I haven't had the problem and many other people haven't had the problem but everyday someone new does seem to have this problem. no matter what they do the site is just gone or server unrecognizable. They search for the site in google and when a link comes up they click it and still nothing. These same people still seem to be able to reach www.mydomain.com/forum_subdir if they type this in directly but of course this is no good because it doesn't have the right cookie information and they can't log into the phpbb3 forum. ... help please! This problem is frustrating many of my best forum users.
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Old 04-15-2009, 09:15 AM   #9 (permalink)
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Your host seems to have enabled the option where people cannot add addon or parked domains unless the domains are resolving to the server. In your case the domain oliverdemusical.be does not seem to be using any valid nameservers and hence your server is not adding the domain. There are two options in this case:

1) make sure domain oliverdemusical.be is using the correct nameservers at domain registrar end
OR
2) contact your hosting companies support to have oliverdemusical.be manually added as addon or parked domain using their access.
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