Hello, I'd like to get some insights on what features you think is important in a reseller host. I'm trying to figure out my plan to sell more and would appreciate your insights.
What I have on my list so far is:
- Biling system included
- 24/7 Phone support
- 24/7 End User Support - so they don't have to wake up at 2am to answer a ticket
- Good deal on pricing - so they can have a good markup to stay in business
Maybe a reseller account for domains... They really seem to be alot of an upfront investment like with enom and I really don't think it would be wise to fork out the cash as most people end up buying there domain separately (which I recommend for security to separate the lock and the key incase one account gets jeopardized).
Is there anything else you can think of?