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Old 09-17-2007, 05:47 PM   #1 (permalink)
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Ways To Get Rid OF Unwanted Clients

Those in the SEO client game know that sometimes a client can be bad for business, usually because they take up more of your time than you bill them for.

Here's some good tips on how to avoid them:

http://www.insidecrm.com/features/cl...m-hell-091707/

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On the other hand, some clients are so bad that your business, not to mention your personal sanity, is better off without them. So what do you do when you have a client that pushes you to the brink? You fire them! Here's how to give 10 of the worst offenders the pink slip without burning bridges.
Ever had this happen to you? How did you deal with it?
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Old 09-18-2007, 02:10 PM   #2 (permalink)
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Thanks for the tips peter.... Now I have some idea how to fire annoying clients. lol
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Old 12-27-2007, 07:55 AM   #3 (permalink)
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Often we tell them they're being unreasonable. A client wanted us to make a ASP website at a loss, so we told them they were being unreasonable. They said we were, and in the end left us. We went on to record record profits that year, they went bankrupt.
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Old 12-27-2007, 11:13 AM   #4 (permalink)
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I think so., that could be help., for unexpected client.,
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Old 12-27-2007, 11:20 AM   #5 (permalink)
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How about just billing them for your actual time spent?
Crazy idea, I know, but it just might work.
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Old 12-30-2007, 02:55 PM   #6 (permalink)
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Its always good to have a list of clients that want your services so you can let go of the unreasonable ones and believe me there are many.
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Old 12-30-2007, 03:53 PM   #7 (permalink)
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I may put some of thost ips into action. As everyones time is limited and only 24 hours in a day and we cannot spend it all on one client!
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Old 12-30-2007, 04:01 PM   #8 (permalink)
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Indeed a nice article. I would never lower my rated. That is one way to keep more than half of them away.
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Old 12-30-2007, 08:22 PM   #9 (permalink)
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Gee. I have met all those people at least once.

And what you wrote really works.
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Old 12-30-2007, 11:43 PM   #10 (permalink)
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Quote:
Originally Posted by peter_d View Post
Those in the SEO client game know that sometimes a client can be bad for business, usually because they take up more of your time than you bill them for.

Here's some good tips on how to avoid them:

http://www.insidecrm.com/features/cl...m-hell-091707/



Ever had this happen to you? How did you deal with it?
Thanks for sharing this article!
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Old 01-02-2008, 02:53 AM   #11 (permalink)
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The idea of a client taking up too much time trancends the SEO industry. This is why most sites are reluctant to give, or make less prominant their phone number. It's easier to remediate an issue for a client via e-mail, although it's less personal.
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