Alexa traffic ranking problem

[fairyjo]

Hello!

I have just installed Alexa toolbar and I have a problem.

The traffic ranking of www.graffiti-online.org (my French online magazine) is 100. It would be great if it wasn't tripod's rank.

Graffiti online used to be on tripod, but I moved it to its own paying hosting at the begining of July, almost 4 months ago.

Why does Alexa still think it's on tripod?

On Alexa website, I do enter the full www.graffiti-online.org url and not the old tripod url, but the results still show the old tripod url.

Thanks in advance for your explanations and information, sincerely,
Joanie

[Jazzee]

I wouldn't worry about your Alexa ranking.

http://www.internet-marketing-research.net/alexa.php

[fairyjo]

OK, I've just read that article, thank you, it is interesting.

But then let's say I don't really care for the ranking.

What bothers me is more the fact that Graffiti online magazine is still appearing as a tripod website.
Is there any way to change that?

Joanie

[John Scott]

My Quality-Web-Hosting.net domain used to be owned by another hosting company. It took Alexa close to a year to realize it was not the same as the other hosting company.

When they did realize it, they seperated the two listings, but moved the comments over to the other company's listing.

http://www.alexa.com/data/details/?u...eb-Hosting.net

[Jazzee]

Is there a way she can make them realize it sooner?

[John Scott]

I send them all sorts of emails - they ignored them all. I wouldn't be surprised if it took several months.

[fairyjo]

Oh, well, I guess that just means I have to be *very* patient. Thanks.

But I'd ask the same as Sara, is there any way I can make them realize it sooner?

<edit>
Ooops, seems I wasn't fast enough. Thanks John, I'll just wait.
</edit>

Joanie

[PhilC]

You could try emailing them at customerservice@alexa.com. You never know, you might do better than John did.

[fairyjo]

Thanks Phil, I'll try that. Because you're right, I never know...

Joanie

[SR-Travis]

I tried changing some contact details for one of my domains at Alexa and it took many months of retrying.
Contacting them and getting a result is a mission

[fairyjo]

I'm pretty impressed, I got an answer

After what you all said, I wasn't expecting any.

Originally Posted by they

Thank you for contacting Alexa Internet.

We have removed the affiliation with Tripod on our back end. When we next update this data to our Service, within one to two weeks, it should be showing only your information.

At that point, you might wish to visit our page for your site and update your contact information. This cannot be done until the site is no longer affiliated with Tripod, so please wait until you have seen your Traffic Rank go down.

Best Regards,
Alexa Internet Customer Service

I guess I'll just wait and see...

Joanie

[PhilC]

Wow! Somebody over there must have got out of bed on the right side that day

[fairyjo]

Well there might be a catch.

They say all they want, if the work is not done behind this, then their word is worth nothing.

I'll see.

Joanie

[cgo]

That's amazing! I've been trying to get ahold of someone at alexa for months now. The send you an email and then tell you that you have to respond to the email at a totally different email address. This is just to get them to change some info.

[PaulHarris]

from the article jazee posted ....

but this topic gets much funnier when you see CEO's of affiliate marketing corporations and SEO amatuers brag about their Alexa traffic rankings.

interesting....

http://www.internet-marketing-resear...topic7943.html

lol

[John Scott]

LOL. I'm not above self promotion.

[manse]

Can I ask - how much credibility do you think most webmasters assign to Alexa?

A bit like PR, in a sense, while some of the interpretations of the importance or accuracy of the measure might not be very logical, it becomes self fulfilling if a site's ability to attract IBLs depend to some extent upon it's Alexa ranking.

Being relatively new to "webmastery", I'm not aware of how seriously Alexa is generally taken.

[John Scott]

A lot of people put more weight into it than they should. I speak to advertisers who base their advertising decisions on Alexa all the time. If you got a high Alexa rank, they seriously believe that you got huge amounts of traffic.

I don't trust Alexa one iota.

[Ferre]

Originally Posted by manse

Can I ask - how much credibility do you think most webmasters assign to Alexa?

For me, as a webmaster, Alexa ranking has no value at all, to answer your question. :wink:

[ponpots]

I came across this site www.alexabooster.com. What do you think of this product. I'm thinking to buy but i'm not sure. : :


Keith