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  #1  
Old 08-02-2009, 11:15 AM
.Andy .Andy is offline
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Tips/Questions to ask potential Hosts.

As an established host myself I realize the importance of customer service as well as internal problems such as a big gap in sales and support. I wrote the following article so you can choose the host thats right.
  1. Do They offer unlimited hosting? If Yes LEAVE the page immediatly
  2. Test There support. Call a 1800 number if given and see if you can understand there support or are they based in India.
  3. Search there name- If they are in google alot read the threads and see what there customers say.
  4. Ask what version of php they have. Depending on the host this will show you how closely associated there support and sales team are. many of sales opperators wont be able to answer that but see how long it takes them to get an answer.
  5. Do not stay away from small companies. They are usualy able to offer much better support because of the less workload.


If you have any you feel I may of missed please post them below
 
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  #2  
Old 08-02-2009, 12:21 PM
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SyfonicHosting SyfonicHosting is offline
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Quote:
Originally Posted by .Andy View Post
[*]Do not stay away from small companies. They are usualy able to offer much better support because of the less workload.
That is true, however, people seem to want to want to go with a company that has a long history of stability.
 
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Old 08-02-2009, 12:34 PM
.Andy .Andy is offline
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Originally Posted by SyfonicHosting View Post
That is true, however, people seem to want to want to go with a company that has a long history of stability.
If your with any company you have a risk of failing. As long as the host is not completly overspending and has a will to succed that shouldn't matter as much.
 
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Old 08-03-2009, 04:03 PM
keeper keeper is offline
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Great writeup and agreed on all points.
 
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Old 08-03-2009, 09:56 PM
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If your with any company you have a risk of failing. As long as the host is not completly overspending and has a will to succed that shouldn't matter as much.
I definitely agree with you. I am just speaking from the perspective a lot of people have. There are too many people who don't understand that smaller hosts can be just as reliable as larger ones. However, larger hosts to tend to oversell all the time.
 
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Old 08-04-2009, 12:27 AM
~ServerPoint~ ~ServerPoint~ is offline
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Nice tips Andy. I see they are easy to understand and I believe a lot of newbies will find your suggestions useful
 
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Old 08-04-2009, 04:25 PM
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Search there name- If they are in google alot read the threads and see what there customers say.
If people would do this it would save everyone a lot of money. Too many people signup for hosts that aren't reliable just because the host promises them a bunch of features. However, if they had done just a little research then they would have seen that the host had tons of bad reviews on Google.
 
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Old 08-05-2009, 01:02 AM
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I like your first statement really, but as rule when people see UNLIMITED for few $$ they find that extra attractive
 
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Old 08-05-2009, 10:53 AM
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True, but realistically no company offers anything unlimited. It will always be somewhat limited by their terms of service.
 
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Old 08-05-2009, 06:23 PM
Hostin4u Hostin4u is offline
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Many host offer all these features if they are new to the hosting business, It doesn't mean that they are not reliable, I would just ask them a few technical questions to make sure they know what they are talking about, its no good signing up to a host to find out that they can't solve even the simplest of issues. Always check for bad reviews by doing a Google search, but remember if there are no reviews it doesn't mean that the company is unreliable!

S. Warren,
Hostin4u UK
 
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Old 08-05-2009, 06:26 PM
Hostin4u Hostin4u is offline
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Quote:
Originally Posted by SyfonicHosting View Post
True, but realistically no company offers anything unlimited. It will always be somewhat limited by their terms of service.
Most TOS state that users may not use over a certain % of server res.
Not good :S

S. Warren,
Hostin4u UK
 
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Old 08-06-2009, 09:56 AM
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It is bad in some aspects. However, it is normally added to the terms of service as a precaution to make sure that nobody interferes with the hosting experience of other clients.
 
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