Webmaster Forum

Go Back   Webmaster Forum > Business Forums > Online Business Forum > Online Payment Processing

Online Payment Processing Discussions concerning topics related to payment processing, such as merchant accounts, gateways, credit card processing options, PayPal, Google Checkout, 2Checkout, etc.

Thread Tools Display Modes
Share |
Old 01-04-2015, 09:00 PM
siothach siothach is offline
Junior Member
Join Date: 08-15-11
Posts: 41
iTrader: 0 / 0%
Need help about Paypal Seller Protection

HI everybody

Here's my case: I have a site that sells script, and I have a guy (perhaps) decided to buy 3 scripts; after using them for 5-6 days, this bad guy opened a Paypal claim to requeset a full refund, with reason Payment Unauthorized.

Then I also provided many screenshot to prove that firstly this bad guy canceled 1 order for some reason; later this bad guy decided to create new order (with same 3 scripts) & completed the order.

After downloaded them (I also provided screenshot said scripts downloaded) & use for 5-6 days; this bad guy claimed.

Today, after reviewed, Paypal issued a full refund to this bad guy.

So I can not accept this, this bad guy just want to use my scripts for free; because I provided full features demos before buying. And in refund policy, I also required buyer should try demos before buy.

There's any way to help me get the money back?

Please help me, many thanks
PS: emails of this bad guy: [removed]

Last edited by J. H. Rasmussen; 01-05-2015 at 06:59 AM. Reason: Removed 2 email addresses.
Reply With Quote



Old 01-11-2015, 10:17 PM
fionix fionix is offline
Contributing Member
Join Date: 02-16-10
Posts: 74
iTrader: 0 / 0%
Why not make the software that way that you can activate and deactivate it remotly, most software providers can do so.

I think it will be impossible to avoid any refund or dispute when selling software / scripts since there will always be some who think he didn't get what he paid for or simply want to scam you.
Reply With Quote
Old 01-11-2015, 11:27 PM
qount qount is offline
Contributing Member
Join Date: 05-23-07
Posts: 58
iTrader: 0 / 0%
The same happened to me,but what i sold is domain name not software,seems paypal dont protect sellers selling digital (product,download .etc)
Reply With Quote
Go Back   Webmaster Forum > Business Forums > Online Business Forum > Online Payment Processing


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
paypal sandbox seller jerome.mendoza Online Payment Processing 2 05-02-2010 12:50 PM

V7N Network
Get exposure! V7N I Love Photography V7N SEO Blog V7N Directory

All times are GMT -7. The time now is 05:34 AM.
Powered by vBulletin
Copyright 2000-2014 Jelsoft Enterprises Limited.
Copyright © 2003 - 2018 VIX-WomensForum LLC