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  #1  
Old 01-24-2017, 09:39 AM
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Loridori4 Loridori4 is offline
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I have HAD IT with Bluehost- need suggestions

I've been with bluehost for 10 years, with great support and up time until now.

Their support has gone DOWN HILL...on hold on phone for over 30 minutes when I call. On hold on Live Chat for at least that long too.

Plus I have contacted them 3 TIMES NOW for help setting my DNS records.

They say it's fixed and wait for up to 48 hours. And NOTHING. Same.

So I am moving all my domains to a new host.

I need genuine recommendations for a host with GOOD SUPPORT.

That is my main concern.

Please, no affiliate links. I will NOT sign up with any host that you post an affiliate link to.
 

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  #2  
Old 01-24-2017, 11:55 AM
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I've been with Blue Genesis for years. They're more expensive than the cheap hosting outfits out there, but their support reps are tops. I guess you get what you pay for.
 
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Old 01-24-2017, 12:13 PM
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Woomeister Woomeister is offline
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I personally use a UK based company so I'm insure that will be what you want...why do i use them? They are simply the best company (in any sector) I have ever dealt with, and their customer service and support is second to none. They have a real life expert on call 24/7 not a live chat agent based in Asia.

https://www.broadbandcloudsolutions.co.uk Kenny is the main man! They have won awards for their customer service.

I have also been happily surprised by Hostgator!
 
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Old 01-24-2017, 03:00 PM
snakeair snakeair is offline
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I am with cloudways.com and excellent live chat support. They are wordpress experts or at least the guy that helped me was one.
 
  #5  
Old 01-24-2017, 03:23 PM
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Quote:
Originally Posted by snakeair View Post
They are wordpress experts or at least the guy that helped me was one.
The BG tech support are not really required to support WordPress (until the one-click install is available), especially if it's a coding issue. But if it's database connectivity, they get right into it. Although, I've been with them so long, they know I don't put up with any bullscat, and they usually put me on to the resident WordPress specialist in the room at the time, if needed.

I can only imagine they've probably got a picture of me on their workplace dartboard.
 
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Old 01-26-2017, 10:37 AM
GoaSou GoaSou is offline
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check domainpromo.com, there are lots of web hosting offers
 
  #7  
Old 01-26-2017, 10:59 AM
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LiquidWeb is the best support I ever encountered, but they primarily target larger VPS/Dedicated packages. It looks like their cheapest package is VPS @ $50/month. If you need those kind of resources.....trust me.....you will NOT be disappointed with LiquidWeb.

I just recently started using Knownhost as well. A little bit cheaper. Hardware/uptime has been great. I haven't used support there, though, so no comments on that.
 
  #8  
Old 02-04-2017, 02:25 PM
EdwardSmith EdwardSmith is offline
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One.com is very cheap, especially if you're only using 1 domain.
Good editor too = mobile friendly.
 
  #9  
Old 02-06-2017, 04:41 AM
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So what have you decided op?

You've had suggestions and no thanks or anything???
 
  #10  
Old 02-06-2017, 05:56 AM
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As a perfect alternative where you can order quality hosting deals - Hostwinds. Their server are fast and support team has rich experience and good skills in server maintenance.
 
  #11  
Old 03-19-2017, 01:32 PM
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Op never came back mods???
 
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