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  #1  
Old 09-12-2010, 01:23 PM
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pctec pctec is offline
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Do you have any reason not to trust Dell Support?

Maybe you do...
 
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  #2  
Old 09-12-2010, 04:53 PM
webmasterforums webmasterforums is offline
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Oh!
And I thought i should not trust just because they didn't provided a easy driver for my wifi
in linux!!
How can a tech support technician do all that and DEll not take any strong action!
 
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Old 09-12-2010, 07:51 PM
snakeair snakeair is offline
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I would never give someone remote access to my computer. I've never trusted any support tech when i got on the phone with em. I would of just ask the tech how to fix it myself without remote access. This way you could learn something new and perhaps be able to fix the problem if it comes up again without having the need to get on the phone again.

Good lord, i feel bad for this person. You put your trust in someone who is supposed to fix your problem and find out you got "@#$@ over"

I work on Dell computers at work but never had to call support, any information i needed i got from there website.


Dell just trying to cover this mess up and hoping it would of not got into the media.
 
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