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  #1  
Old 08-24-2012, 12:47 AM
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adystanley adystanley is offline
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My Wordpress site has been hacked

I don`t have control at nothing.
Can`t login to wp-admin.
Can`t login to cpanel.
How can i fix this ?
 

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  #2  
Old 08-24-2012, 12:51 AM
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HTMLBasicTutor HTMLBasicTutor is offline
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Can you still FTP into the web hosting space?
 
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Old 08-24-2012, 01:47 AM
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Well if the cPanel is compromised then it sounds like that was the point of entry. Contact your host and if you can prove you are the account owner (maybe by email or payment information) then they will reset your password and give you access to the account. The hacker may have deleted files or left a malicious code in the files though so you may need to restore from a backup.
 
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Old 08-24-2012, 02:22 AM
snickn snickn is offline
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Even if you do regain control, typically you never know if it's completely clean. Best to roll back. However, you can find tips on how to reset your wp-admin password via command line
 
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Old 08-25-2012, 05:09 AM
fantazo fantazo is offline
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You can't....If you have server access, you have to re install wordpress
 
  #6  
Old 08-25-2012, 05:14 AM
snakeair snakeair is offline
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Quote:
Originally Posted by fantazo View Post
You can't....If you have server access, you have to re install wordpress
Sure sounds like the OP don't have server access since the blog is on shared hosting and only the web host has this access.

The OP needs to work with his web host to get access back to fix the blog.

Quote:
Originally Posted by adystanley View Post
I don`t have control at nothing.
Can`t login to wp-admin.
Can`t login to cpanel.
How can i fix this ?
 
  #7  
Old 08-28-2012, 04:52 PM
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HostSurfUK HostSurfUK is offline
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The first thing you should do is contact your web host immanently. They should be able to figure out how and when it occurred and how to prevent in the future.
 
  #8  
Old 08-29-2012, 01:49 AM
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koddos koddos is offline
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Think you should contact your host support.
 
  #9  
Old 08-29-2012, 01:51 AM
snakeair snakeair is offline
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Ok everyone, the thread creator get's the hint about contacting his web host. No need to mention this again till we hear back from the thread creator on the current status.
 
  #10  
Old 09-08-2012, 12:17 AM
7Host 7Host is offline
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Hi, OP, please keep us informed on your issue updates
 
  #11  
Old 09-08-2012, 01:27 AM
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laknaa inc laknaa inc is offline
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Smile

Quote:
Originally Posted by snickn View Post
Even if you do regain control, typically you never know if it's completely clean. Best to roll back. However, you can find tips on how to reset your wp-admin password via command line
How to reset WP admin password via command line?can you please explain it bit.Thank you.
 
  #12  
Old 09-10-2012, 05:27 AM
snakeair snakeair is offline
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Quote:
Originally Posted by laknaa inc View Post
How to reset WP admin password via command line?can you please explain it bit.Thank you.
This maybe what he was talking about via. command line

http://codex.wordpress.org/Resetting_Your_Password
 
  #13  
Old 09-10-2012, 09:48 PM
coollife coollife is offline
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I am always very aware of this thing. I have searched in Google "How can I secure my wordpress blog from hacking or being hacked" and I have found pretty good articles. From those articles I have done several changes in .htaccess file like restricted permission to plugin sections, redirecting wp-login.php, protect wpconfig.php, etc.

It seems you are at a mess. You need to start from the beginning with precaution. Try to take backup daily from now on and try to host your website in a good hosting company.
 
  #14  
Old 09-20-2012, 06:21 AM
1kevin 1kevin is offline
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You may need to contact your web hosting company and ask to reset cpanel password.
Did you use mysql password as your cpanel password?

The following plugin may help to reduse hacking.
wordpress.org/extend/plugins/bulletproof-security/
 
  #15  
Old 09-20-2012, 09:02 AM
alemcherry alemcherry is offline
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Apart from known open source script vulnerabilities, the most common reason for sites being hacked is a compromised system from where admin / programmer access the server. If you have a trojen on your system and if you access your site via FTP / cPanel, it is obviously going to be hacked and no matter what security measures / password changes you do on server, it is going to repeat. Clean your PC / Laptop first, using more than on anti - virus and tool kit detector.
 
  #16  
Old 09-20-2012, 12:46 PM
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HTMLBasicTutor HTMLBasicTutor is offline
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Closing this thread.

OP has not returned w/ a status update and replies are starting to repeat what has already been said.

If the OP comes back and would like to give us a status update they can report the thread and request it be reopened.

HTMLBasicTutor
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