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Old 08-08-2011, 02:48 PM
splap splap is offline
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Windows 7 won't start programs unless using "run as administrator"

I'm helping my friend fix his computer.

He has a Dell N5010 laptop, and like the title says most of the programs don't run unless you right click and choose "run as administrator".. I can run notepad normally and that's about it.. I ran a deep system scan with BitDefender 2011 and it found 35 infected files, but it said that they were all resolved (deleted or moved to quarantine).
I tried to read about it, and unlike what I'm finding online, Windows does not show an alert when I try to run a program; it just does nothing. Not even a loading sign on the mouse.

I don't know if it's related or not, but he also has a problem with his sound. It thinks that there is a pair of headphones in all the time, although it won't actually make any sound. Once I plug something into the headphone jack though, sound goes through them.
If I try to disable these 'ghost headphones' in hopes that it would fall back to the normal speakers, instead I can't even play music in iTunes, YouTube, etc. The slider won't move at all on any of these things.

If I should make a new thread about that, I will.

Last edited by splap; 08-08-2011 at 02:52 PM.
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Old 08-08-2011, 03:07 PM
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Rukbat Rukbat is offline
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Sounds like at least one pretty bad virus. Unless you want to make a career out of repairing that one computer, put a Linux disk in the drive, turn off the power, turn the power back on, boot into Linux and format the entire hard drive (or drives). Then reinstall Windows. Even if you have to spend a day or two installing programs, it'll be a lot faster than playing "which virus is still in there?" for a few weeks, and then reformatting and reinstalling Windows.
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Old 08-09-2011, 05:43 AM
AMiRU AMiRU is offline
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I recommend you to just reinstall your windows, keep in mind that some viruses are able to restore itself so it might be necessary to turn off your system restore too.
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Old 08-09-2011, 02:04 PM
jacvio jacvio is offline
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try to delete all user profiles, only leave the admin on, then sign in as admin, and create new user profiles, something might be messing up your user roles.
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