Dreamweaver Template Updating Issue

inijames · #1 (**permalink**) 06-08-2009, 08:11 AM

I have a rather strange problem. I made changes to the template of my website, and the changes were reflected in my pages locally. However, when I upload the pages to the server, the changes to the template aren't shown. Even after I create a new page with the new template and upload this page, the page that appears on the internet has the old template design. Has anyone got any ideas?

**StarLab** · #2 (**permalink**) 06-08-2009, 08:30 AM

Try a hard refresh by hitting CTRL-F5. (Or CTRL-R for some browsers like Safari)

Caching might also be an issue, but the changes should show up eventually in this case. Try the above first.

HTH

inijames · #3 (**permalink**) 06-08-2009, 08:49 AM

This is a problem that has been going on for a few weeks. It also happened very suddenly - one moment it was updating fine, and the next it was refusing to show the changes.

**StarLab** · #4 (**permalink**) 06-08-2009, 08:59 AM

Perhaps consult with your hosting's support. See if they've changed anything recently. They should be able to shed some light on the problem.

I don't use DW a whole lot these days plus mines an old version. I'm just shooting at the obvious here.

**HTMLBasicTutor** · #5 (**permalink**) 06-08-2009, 10:04 AM

1. Try clearing your browser cache
Clear Web Browser History Firefox
Clear Web Browser History Internet Explorer

If that doesn't work:

2. Your ISP maybe caching the net. See if you can see the updated page via a proxy server. e.g. Proxify If you can now see it, then the ISP is caching.

inijames · #6 (**permalink**) 06-08-2009, 12:21 PM

Even if I reset my browser or look on a different computer I can't see it.

Unfortunately, proxies are blocked in the country I am in (Qatar).

I have tried uploading a page from a different computer, which made no difference, which suggests that it is not a problem with my version of dreamweaver, so I have taken your advice and contact the server.

Thanks for the tips!

kellogg9 · #7 (**permalink**) 06-09-2009, 08:07 AM

Sounds like your hosting company is caching the page, or rather your website on your hoster's CP seems to be looking into a different folder where the old htm file still exists. If you have ftp access i recommend you roam through the directories for the old file and remove it.

**HTMLBasicTutor** · #8 (**permalink**) 06-09-2009, 09:57 AM

Are you sure that you are overwriting the existing page(s) with the new version?

inijames · #9 (**permalink**) 06-11-2009, 07:24 AM

I've been in contact with the hosting company, but I have just noticed that the pages are also previewing with the old template, despite displaying in Dreamweaver with the new template. So it can't be a caching issue.

I am not sure at all that I am overwriting the new pages! I keep searching for this issue but don't seem to be able to find a thread where someone has had the exact same problem as me before.