Anybody using Viber

[lancyds]

Originally Posted by Viber

Hi,

This is a member of the Viber R&D Team!
We are delighted to see this discussion about our app, and we are here to provide you with direct help

If anyone has any questions/suggestions for Viber, please feel free to let us know, and we will address them shortly.
Thanks,
Viber Team

I have installed Viber on my phone and my son's phone. When I dial him or another Viber user, they can hear my voice but I cannot hear their voice. I have an HTC Amaze from WIND Canada

[caspernick]

Im liking it! Thanks for the cool app as I travel a lot and need to stay in touch, it is a tremendous help.

[coolguy27]

Viber is free that's why I like to use it. Already installed the update of the Viber.

[Viber]

Originally Posted by lancyds

I have installed Viber on my phone and my son's phone. When I dial him or another Viber user, they can hear my voice but I cannot hear their voice. I have an HTC Amaze from WIND Canada

It could be that the network you are connected to is blocking Viber's traffic.

1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, you may contact your router manufacturer)

* However, please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://helpme.viber.com/index.php?/Knowledgebase/Article/View/45/3/is-your-android-compatible-with-viber-system-requirements
We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.

[samy986]

If your mobile internet speed is fast then viber is best for you otherwise Skype is best.

[steveschmidt85]

I use both app Viber and Skype also. Lots of my clients and office people are added in my skype account. But there are lots of people in my phone contact list dose not use skype and use viber so I need to use viber also.

[J. H. Rasmussen]

Originally Posted by steveschmidt85

I use both app Viber and Skype also. Lots of my clients and office people are added in my skype account. But there are lots of people in my phone contact list dose not use skype and use viber so I need to use viber also.

Do you think Viber is better than Skype?

[GadgetsFactory]

Is Viber planning to start a support forum? This can help many of us and it potentially helps Viber too.

[snakeair]

Originally Posted by GadgetsFactory

Is Viber planning to start a support forum? This can help many of us and it potentially helps Viber too.

This isn't a support thread for viber. Use there help section to make a suggestion.

http://helpme.viber.com/

[Viber]

@GadgetsFactory -

We already have an official support forum. As mentioned above, it can be found here: helpme . viber . com

In addition to that, we also send representatives to various important forums and blogs across the Web to provide direct assistance to our users

[dmitrym]

I use Viber once in a while. So far I really liked the app. Simple and reliable. Cheers!

[edward.lin]

I love Viber. It works pretty well even on 2G network!

[swamped]

I use Viber quite often. It's the app I use to communicate with family and friends who are living in other countries. I think it would be great if Viber would add a file sharing feature.

[Viber]

Originally Posted by swamped

I use Viber quite often. It's the app I use to communicate with family and friends who are living in other countries. I think it would be great if Viber would add a file sharing feature.

Unfortunately, this feature is not available yet. We are considering to add it in future versions.

Meanwhile, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality

You can find it here: helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature

[george912]

I prefer Viber for instant messaging rather than Skype , but Skype call's quality is better and less using CPU resources