PC World (UK) – review of repair services

[oddjob]

Interesting article here on how good (or not) is PC World (UK) at repairing PCs.

http://www.techspot.com/news/23508-d...r-your-pc.html

So now we know for sure what many have thought.


OJ

[G10]

I have had dealings with them in the past and some guys know their stuff and some are complete morons when it comes to buying stuff.

Never had any dealings when it comes to fixes though as I used to be a s/ware engineer and also know a little about h/ware

[euro]

I use a product called Juzt-Reboot, don`t have software problems. Recovers from anything besides a physical hdd crash. Worth its weight in gold saved me loads of times.

[Albert Tai]

Pcworld?
They repair pcs?
I thought they only had magazines

[ramanean]

- There were 'staggering' differences in the level of know-how and charges.
- Correcting the missing file problem generated quotes from £20 to £260.
- Correcting the loose cable problem ranged from £10 to £139.
- One branch completely misdiagnosed the software problem as a corrupted hard disk, advising a hard drive replacement and even a new machine!
- Some PC World stores would not even look at the faulty PC as the Windows disc or Recovery disc had not been provided.

OH! My god these rates are very high

In India A well known company charges us £3-5 for small repairs like this

listed above

I replaced my motherboard for £40 +£5 comparing with these rates are very very high

[sem4u]

I'm not really surprised. You are a lot better off going to a small independent PC shop/repairer.