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Old 02-11-2007, 08:32 PM
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Office 2007 Product Key

I have a new laptop, a Toshiba Satellite P100, and it came with Office 2007 installed. It didn't say "Trial version" but I am assuming it is a trial version.

Anyhow, I bought Office 2007 standard edition, and put in the product key. When I do, Office rejects it saying "incorrect product key". When I go to ask Microsoft, their ticket system requires a Product ID. When I looked where my product ID should be it says:

Quote:
Product ID:
That is to say, it's blank.

Ideas?
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Old 02-11-2007, 08:35 PM
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Seems to me you didn't have to buy it. The license usually comes with the laptop. As far as the product id being missing - same thing happened to my son the other day with a game for the computer- we had to exchange it. She said it happened all the time.
 
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Old 02-11-2007, 08:53 PM
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See how this says Windows Vista Home Premium OEMAct

I think that might be an abbreviation for "Office" something or other. No?
Attached Thumbnails
Office 2007 Product Key-imgp2828.jpg  
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Old 02-11-2007, 08:57 PM
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John,

I think it's just Windows Vista. It doesn't say Office. You probably have a trial version of Office there though? My laptop had Windows (I'd scream if it didn't)..But, all they had was a Trial of Office.

I can't see anything about Office on the picture you provided.

- Ana
 
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Old 02-11-2007, 08:59 PM
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OEMA = Outlook Express Mail Alert? Trying to find the meaning and that is what a search on Google seems to indicate, but that doesn't make sense.
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Old 02-11-2007, 09:58 PM
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I looked online John at OEMAct.. and basically what it means is this:

OEM - An original equipment manufacturer (frequently abbreviated OEM)

ACT - The Microsoft Application Compatibility Toolkit (ACT) 5.0 is a lifecycle management tool that helps you quickly deploy Windows Vista and Windows updates.


Doesn't have to do with office. Though I kind of doubt that if office came pre-installed it was just a trial. Usually if it is free trial they have the option to install or they give you a free trial disk. Not to mention i do believe the new office alerts you to the fact it is a demo.

Hope this helps!
 
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Old 02-11-2007, 10:05 PM
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Thanks, that does help
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Old 02-12-2007, 02:36 AM
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Isla is right. I work at a computer store.
We build pc's and sell components. OEM is software only delivered with new pc's.
Also the office that came with your laptop, installed and all is not a trial version, its also an OEM
It has no limitations compared to other office.
 
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Old 02-12-2007, 08:04 AM
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You could just stop closing your trial version and wait until the packages comes.
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Old 02-12-2007, 08:05 AM
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Every time I install a program I have to reboot, and close it.
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Old 02-12-2007, 08:12 AM
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Then stop installing programs!
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Old 02-12-2007, 08:21 AM
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Install all, then reboot once and they'll all be ready to be used !
Or are you finding new programs to install every 5 minutes after rebooting your lap?

Oh by the way, a bit to abuse the activity of this thread.
I just made my first blog, how do I find the RSS of the entries.
I am using wordpress, but when I click the link at the footer of the page I get a page does not exist.
You can find my blog at keasu.com/blog
thanks in progress
 
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Old 02-12-2007, 11:56 AM
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Looks like you got most of your answer, John, but I think the sticker you show a picture of:

OEMAct = Original Equipment Manufacturer Account

Similar stickers on all new Vista installed PC and name (Toshiba, Dell, HP, etc) is different and the account number below the name is different. Just a way for everybody to know who's OEM version of Vista it is as there are probably slight differences. I don't know about Vista, but OEM versions of previous MS products have had slight differences requested by the major manufacturers.
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Old 02-12-2007, 12:06 PM
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I thought it meant account as well, but then I say the ACT compatibility thing specifically for vista.
 
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Old 02-12-2007, 12:18 PM
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It could be ACT but I don't think so. MS ACT has actually been around since Windows 2000 at least. It's not unique to Vista. The newest version, 5.0, is probably heavily tuned for Vista but works with more than just Vista.
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Old 02-13-2007, 01:04 AM
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that's why I always wait to buy or install new software.
 
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Old 02-13-2007, 03:53 PM
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Toshiba has the license/key for your OEM Office installation, if they didn't give you the disks. When you try to install a new (different) product with its own key, it won't match the installed product, and you get the error you mentioned. I don't even know for sure if uninstalling the pre-installed version would help.

Also, please let us know how using Windows Update goes ... lots of OEM versions (IBM comes to mind) had trouble validating in WinXP due to the mass license keys they were using. In the end, many folks had to get their updates from the distributor (Toshiba, et al.) because Microsoft never accepted that their pre-installed version of XP was a valid installation.
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Old 02-13-2007, 04:24 PM
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Regardless... he got his packaged Office 2007. Thanks for all the help.

And why am I posting this instead of him?
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  #19 (permalink)  
Old 02-13-2007, 05:04 PM
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Cause you are like the "mom" of the forum... but see your not one of those boring PTA moms... no.. you are the cool yet weird mom that tells us to express ourselves but then you say as a reminder.. you will kick our butts if we step out of line.
 
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Old 02-13-2007, 05:50 PM
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Truely frightening. LOL
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