We have submitted & PAID for 36 listings in 2016, but NONE are live.
We have submitted and PAID for 36 URLs in 2016 alone to the directory, but NONE of them are live. I have reached out several times to support@, directory@ and used the Contact Us form and I have heard nothing.
This is completely unacceptable. It seems others have this same issue. If you are not going to process them, then do not process the payment.
I would like a refund and for this to be resolved immediately.