What to do? [an error occurred while processing this directive] problem?

[TechnoBoy01]

I have many sites on my host. Now I have made a site www.hotelfamilja.com and the page shows [an error occurred while processing this directive] . what to do?

[ScriptMan]

We are going to need a little more information in order to help you.

How is this page built?

The error message as I saw it is too generic to be of any value.

[audrina22]

im not a techie person. but i've done some search for your issue. i found this link

http://anerroroccurredwhileprocessingthisdirective.com/

funny that the problem name itself is the url address that could give the solution to your problem.

[mr.joebert]

First thing to do is look for clues in the error log for the site and then server.

[TechnoBoy01]

The answer from my host was :
Unfortunately at this time we cannot address custom scripting issues with site that appear incorrectly. This appears to be an issue with the way the site is written and therefore is not something we support since the range of scripting errors is so broad and specific to the site itself. If you suspect you may need different server settings based on your scripting please let us know, but please be advised that we cannot address the origin of the issue.


I don't know what to do

[audrina22]

Originally Posted by audrina22

im not a techie person. but i've done some search for your issue. i found this link

http://anerroroccurredwhileprocessingthisdirective.com/

funny that the problem name itself is the url address that could give the solution to your problem.

I'm really sorry for misleading you with the link that I have provided. Silly me, I guess.

Anyways, I figured you must have some problem with the coding of the SSI Directives on your PHP code. The website is obviously accessible, but some areas of your site seems to have an encoded bad php, disrupting the code process to run successfully.

If it's the php interpreter that you think is responsible for this errors then you must contact your host for consultation.
If a webpage isn't working like how it is suppose to, your host probably doesn't support your script. Here's a link on how to configure your SSI directive from apache tutorial. Again, I'm no techie. I just trying to help.

[TechnoBoy01]

Thanks for your comments. I will see all the code again

[LindaJM]

It looks like you have missing SSI files, or the wrong file names in the html/php document. Have you installed a .htaccess file with the correct code to allow SSI?

[TechnoBoy01]

No i haven't installed a .htaccess file. I don't understand now what the html is missing. The web page works on lokal but when I upload it on my host look anerroroccurredwhileprocessingthisdirective .

[LindaJM]

The .htaccess file belongs in the root directory of your site. It is a plain text file - you can make one with Notepad.

Check this: http://httpd.apache.org/docs/1.3/how...ccess.html#ssi
Or this: http://www.javascriptkit.com/howto/htaccess4.shtml

Your SSI (server side includes) won't work unless this is installed, unless you use the .shtml file extensions instead of .html.

You need to talk to your hosting company to make sure this is appropriate for the system your site is set up on.

[mr.joebert]

Ask your host where your error logs are.

[FGTH]

You have errors in your Server Side Include declarations. SSI is active so it's not an .htaccess issue.

This error is produced when SSI is ON and your SSI declarations are screwed up (wrong path perhaps). If SSI is not enabled, these errors would not show up; instead they are interpreted as simple comments.

[an error occurred while processing this directive]

Look for lines of code like this in your files:

<!--#include virtual=" ...asfghjkl... " -->