|
And here is the response I got from Bluehost's President and CEO, Matt Heaton.
"I read your entry and I am sorry for your problems. You never ever had to renew with bluehost for hosting. Your domain was with GoDaddy (WWD) and
THEY are the ones that do not allow it be transferred in the last 60 days, not us. THat is why THEY were able to do it and not us. I read your email and it
is clear that you are new to the domain transfer process and not familiar with the requirements. It is probably best that you moved on to a different host.
We can lead the horse to the water but we can't make it drink. In the end the domain responsibilities lie with you. Good luck with your new host although
I believe you will have problems in the future based on your past.
Matt / Bluehost.com"
Not what I would call an appropriate response, certainly made no attempt to correct the problem from beginning to end
|