Problem with my web host or domain host?

Aaron · 01-24-2006, 12:45 PM

That is the question and here is the issue.

The problem I am having is that I am not receiving 99.9% of e-mail sent to any of my accounts. I get email but I am missing out on important emails. I almost missed out on a new job. My host and I ran some tests and all tests came through. I receive email from here so that is not an issue.

Example: I cannot send an email to myself from work. I cannot send an email to myself fom my 30gigs.com account.

My host and I looked into Spam settings, etc and could not fix the issue.

Can anyone help me with this?

John Scott · 01-25-2006, 04:49 AM

Is the email being returned?

Aaron · 01-25-2006, 11:05 AM

No it is not. That is the odd part about this whole thing.

steveedge · 02-03-2006, 06:34 PM

I would recheck your spam settings in your hosting control panel AND on your computer. If you are using a mail program like Outllook, It is possible that the missing mail is going to a spam box on one or the other.
Mail generally will either be returned or left on the server until you check your mail.
Since you are getting some mail, it is likely a problem of finding your missing mail as opposed to mail not working.