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Old 05-03-2011, 08:37 PM
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Exclamation Hostgator down?

Can't go to domains or log in account, anyone else?
 
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Old 05-03-2011, 09:22 PM
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Quote:
Originally Posted by dmvictoria View Post
Can't go to domains or log in account, anyone else?
It's up. I just logged into my cpanel.

Are you seeing something different?
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Old 05-03-2011, 09:25 PM
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some domains, being parked at http://searchdiscovered.com/ talking to tech now.
 
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Old 05-03-2011, 09:27 PM
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Quote:
Originally Posted by dmvictoria View Post
some domains, being parked at http://searchdiscovered.com/ talking to tech now.
At least you live chat available. You'll get this resolved soon.

Let us know if the issue get's resolved.
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Old 05-03-2011, 09:44 PM
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That was really weird. Every time I tried to access my domain(s), the domain parking service http://searchdiscovered.com had my domain parked!

Here is the second chat I had with the Hostgator Rep.

Quote:
(11:22:47 PM) Coleman Ed: Hello welcome to Hostgator Live Chat. What is the domain in question please?
(11:24:05 PM) Dmvictoria: www.victoriabcca.com
(11:24:11 PM) Coleman Ed: Thank you.
(11:24:36 PM) Coleman Ed: I can see your site.
(11:24:43 PM) Coleman Ed: Please try pressing ctrl - F5
(11:24:44 PM) Dmvictoria: can see it now, are you experiencing problems?
(11:24:51 PM) Coleman Ed: for a hard refresh.
(11:24:54 PM) Coleman Ed: Not that I know of.
(11:25:19 PM) Dmvictoria: try this one: http://www.queen-charlotte-islands-bc.com/
(11:27:14 PM) Coleman Ed: Sure.
(11:27:15 PM) Coleman Ed: One moment please. I apologize for any delay.
(11:27:22 PM) Dmvictoria: np
(11:28:45 PM) Coleman Ed: Thank you.
(11:29:33 PM) Dmvictoria: www.victoriabcca.com is now parked again @ http://searchdiscovered.com
(11:29:46 PM) Coleman Ed: Both of those worked
(11:30:05 PM) Coleman Ed: Can you see them at http://pagewash.com ?
(11:32:59 PM) Dmvictoria: This is weird, I can see them at http://pagewash.com, but they have been toggling back and forth between that domain parking site of http://searchdiscovered.com... let me check all my domains again
(11:34:46 PM) Dmvictoria: Seems ok... scratching head... good for now I geuss... thank you!
(11:34:50 PM) Coleman Ed:
(11:34:53 PM) Coleman Ed: Is there anything else I can help you with today?
(11:35:06 PM) Dmvictoria: I think we're done, thank you
(11:36:09 PM) Coleman Ed: Okay, take care and have a great day!
Still going fine now. Was a good hour or so of confusion, glad its over.

Last edited by dmvictoria; 05-03-2011 at 09:48 PM.
 
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Old 05-03-2011, 09:48 PM
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Perhaps a hicup on hostgator server.
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Old 05-03-2011, 10:55 PM
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Shaw caches the net (so does Telus) and doesn't update frequently. When did you originally park them?
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Old 05-03-2011, 11:42 PM
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May be server problem. Stay online, they will be back.
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Old 05-04-2011, 07:07 AM
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Thankfully I have set up round robin DNS on my server and I have 100% uptime even when the host goes down. I am monitoring their server for downtime and even received an SMS alert on my way home... thankfully my setup is infallible. No downtime for me.
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Old 05-04-2011, 08:43 AM
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Quote:
Originally Posted by HTMLBasicTutor View Post
When did you originally park them?
I never had any of those domains parked for a long time (GoDaddy), they've been up for a while (years).

In fact first when I tried to access my web sites and cPanel I got the generic Google semi blank screen stating "Cannot find domain xyz.com". Then I would get that domain parking page, then half my domains would show up with my content and it would then start switching back and forth with the parked domain. Very strange.

It's curious to note, the first time I contacted tech I was the 1st in the queue, that second conversation I was 166th over a 5 minute time difference. I don't know if that means anything, just suspicious.
 
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Old 06-11-2011, 11:45 AM
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not that this is always going on...but in my exp working with sites on hostgator they have a tendency to move things, power down or reset at will. I had a client moved to a new server, they didnt tell the client, and lost several files which I had to locate from a back up (do not assume they have a back up for you) they have also upgraded PHP rev's killing a few client sites for me.

got to stay sharp with them but they seem to be better than alot of places.
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