This is the reply I got from them, I'm so mad, i lost everything, my directory was lost too, it sucks.
"We have written them right after we got your
message, no reply yet. We are a reseller
of
http://www.icanahost.com
This issue have also caused us a problem because
they want us to get all our websites separated
and they ask for more money now.
We'll get in touch shortly after we hear from them.
==============================
We cannot continue to provide you services due to this unless
you upgrade your account and buy your own dedicated server.
If you would like to continue to use our services you will
need to buy your own dedicated server starting at $149/month.
Please get to back to us on this as soon as you can.
Thank you
iCanahost Support Team"