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AVOID ACE HOST AT ALL COSTS
WARNING TO ALL PERSONS LOOKING FOR WEBHOSTING
AVOID THE COMPANY CALLED ACE HOST AT ALL COSTS
The story so far:
Ace host were a nice company to talk to and were providing a good stabe service.
However two weeks ago they moved us (were a reseller on there system) to a new server.
Then the problems started.
1) They never told us of the Server (hense IP Address change)
2) When questioned the attitude was 'we dont give a s**t'
3) Piss poor support following the incident
4) Email or should i say IMAP and WEBMAIL have been REALLY unstable since the server move so far they have failed three times.
5) There attitude SUCKS today after the third failure we wrote into them to say about the problems that we were sick of it and wished they would communicate with there customers... Like actually say when there is a problem....
Our other point... Since the NEW servers were put in the system has gone down hill the old kit worked (Begs the question why did they change it)
So finally we got a reply to day..
What can I say this company is a bunch of low life cowboys with the customer service skills of a landmine
There responce was along the lines of
Quote "Our servers are great, SH*T happens, the server was never down"
To my thinking the server was PARTIALLY DOWN
and with an attitude like that... Well put it this way if anyone would care to make us an offer of GOOD QUALITY reseller hosting 10GB Storage 100GB Transfer at a good price... hey folks you got the buisness
All we say is ATTENTION ALL INTERNET HOSTING USERS
DO YOURSELF A FAVOUR
DONT USE THIS COMPANY
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