Godaddy Upgrade/Downgrade Hosting Account

vaddsm · 05-28-2007, 12:12 PM

Hi, all! I have some problem whis godaddy.com hosting.
I have ordered "Economy Hosting - Linux - 2 years".
But when i started to work..., I realized that i have no perl
support on this Hosting plan. So i decided to "Upgrade/Downgrade Hosting Account"
plan to "Deluxe Hosting with CGI " (hope it have perl support).
Then system added to my Shopping Cart:

Deluxe Hosting - Linux - 2 years 1 plan(s) Remove $57.60 $57.60 $55.18
Length: 0.958 Period(s) S

But I have already payed for 2 year of Economy hosting plan.

I loss my money?

Cornbread · 05-28-2007, 05:11 PM

Did you call Go-Daddy? What did they say?

ScriptMan · 05-28-2007, 05:33 PM

No you don't lose your money. I had less than 1 month left on the economy plan when I upgraded to the next level. They charged me the difference for the one month and I paid for the next year at the higher rate.

You do need to do this on the phone if possible, that way you may get a discount from the saleperson. In your case you may be able to just pay the difference if you do not want to extend the plan.